Order fulfillment is one of the most important pieces of a business’ or organization’s membership, rewards, or eCommerce processing programs. By allowing members or consumers to sign up for extra added value through rewards programs, premium services, or by offering a product through an ecommerce setting on your website, program order fulfillment allows you to ship your perks, promotional material or products quickly and efficiently. What does program order fulfillment currently look like for your business or organization? Is it disorganized, time consuming or over-running your in-house team? Teaming up with a fulfillment provider like ProList and utilizing their experienced team can offer speedy turn times and flexible, top quality service to enhance your program’s success and build loyalty.
Membership rewards programs, premium business services, and eCommerce sites all frequently utilize order fulfillment on some level. For eCommerce businesses or organizations with e-commerce services, this means once a customer heads to your website and decides on one of your literature items or products, they move along to your POS checkout and place their order. Order fulfillment is then processed either from your own inventory, or, if your items are stored at an offsite warehouse or processing center, the order is then filled, processed and shipped by the fulfillment company. For those businesses and organizations that utilize rewards or membership based programs, program order fulfillment can look a little bit different.
In these situations, order fulfillment is based more on “batches” versus individual orders. Order data is typically provided to the fulfillment vendor on a regular, ongoing basis and fulfilled at certain increments of time. Items being fulfilled can vary from batches of printed materials to promotional items, welcome kits or franchise or point-of-purchase (POP) items. If any of these items are part of your businesses platform, program order fulfillment takes on a new meaning. From print on demand product collateral, thank you letters and mail pieces, to actual products or packages, fulfillment services mean that the items for your business support programs are picked, printed, packaged and shipped right from our fulfillment warehouse.
By utilizing a fulfillment service, business owners free up their own business space and personnel while being able to source a variety of products or materials that can be conveniently assembled and shipped quickly and efficiently right to your customers or members.
While some order fulfillment services providers may simply house your business’s products and materials and then compile your orders and ship them, other fulfillment companies can source your products or materials for you as well. This can eliminate a few steps in the process, from having to store unnecessary items versus producing them “just in time” to not having to deal with the headache of managing the purchasing and receiving of certain items.
Some key options to consider when looking for the right order versus fulfillment services company to fit your needs include thinking about which of these services you’ll need:
Today, there are a variety of services available for organizations that need to provide some sort of premium and program-based order fulfillment services to their customers or audiences. Finding the right supplier partner can be a bit daunting. Rest assured though, ProList’s wide range of fulfillment service options can be fully customized to create one of a kind support options. In addition, ProList’s work in direct mail, digital print, logistics and parcel shipping services means that we’ve done our research and understand the fulfillment landscape. We know that no business is the same, but one criteria is always constant: Ensuring that you’re working with an attentive, knowledgeable team that has your success in mind.
To save you time, space, and money on freight and shipping costs, a program order fulfillment center may be the best choice for you. Crafting engaging, personalized, high-quality print collateral and sourcing or managing the best products to meet specific program and budget requirements can be easy and hassle-free with ProList. For questions, or assistance in putting together your order fulfillment program, give us a call at 1-888-PROLIST or email firstname.lastname@example.org . We’ll help you with as much or as little as you need us to. Our number one goal is to create fulfillment programs for our clients that take the worry out of things. Let us put our industry knowledge to work for you today!